Atlas Support

How can we help?

Get answers about Atlas, reach our team directly, and learn how to manage your account and data.

Get in touch

The fastest way to reach us is by email. You can also message us on social — we're active there daily.

Email Support

For account issues, bug reports, feedback, or anything else — email us and a member of the Atlas team will get back to you.

support@atlasfit.app We reply within 48 hours

Instagram

Follow for updates and send us a DM with quick questions.

@theatlasfit.app

TikTok

See Atlas in action and reach out through DMs.

@theatlasfit.app

Frequently asked questions

Answers to the most common questions about Atlas. Can't find what you're looking for? Email us.

Getting Started

What is Atlas?
Atlas is a performance-focused training platform built for lifters. It combines live workout tracking, AI-powered coaching that adapts to your goals and recovery, and a social community where you can share workouts, find training partners, and join challenges — all in one app.
When does Atlas launch, and on which platforms?
Atlas is launching soon on both the App Store (iOS) and Google Play (Android). Follow us on Instagram or TikTok for launch announcements, or join the beta waitlist to get access early.
How do I join the beta?
Head to our beta sign-up page and enter your email. We'll send you an invite as spots open up. Beta testers get early access to new features and a direct line to the team for feedback.
Is Atlas free?
Atlas is free at launch. Premium features may be introduced in the future — if that happens, we'll communicate pricing clearly in the app, and you'll always be able to manage any subscription directly through the App Store or Google Play.

Using Atlas

How do AI Smart Plans work?
Your AI coach builds personalized daily workouts based on your goals, schedule, available equipment, and training history. As you log workouts, it adapts — adjusting volume, intensity, and exercise selection based on your recovery and performance trends, with real periodization and progressive overload built in.
How does workout tracking and PR detection work?
Log your sets, reps, and weight in real time as you train. Atlas automatically detects personal records across every exercise, tracks your progressive overload, and builds analytics like volume load trends, strength curves, and a full-body muscle heatmap so you can spot imbalances at a glance.
What is the PWR score and XP system?
PWR is your overall performance score in Atlas, reflecting your training consistency and progress. You earn XP by completing workouts, hitting PRs, and maintaining streaks — leveling up your rank and unlocking badges along the way. It's training, gamified.
How does the social feed work?
Share workouts, form tips, progress updates, and meals with the Atlas community using five post types designed for gym culture. You can also find compatible training partners through our compatibility quiz and join community challenges with leaderboards. You control what you share — posting is always optional.

Account & Privacy

How do I delete my account and data?
You can delete your account directly in the app:
  1. Open Atlas and go to Settings
  2. Tap Delete Account
  3. Type DELETE to confirm
This permanently removes your account and associated personal data. If you have trouble with the in-app flow or want to request deletion manually, email us at support@atlasfit.app from the address linked to your account and we'll process it for you.
What data does Atlas collect?
We collect what's needed to run Atlas — your account details, workout logs, and content you choose to share. We don't sell your personal data. For full details on what we collect, how it's used, and your rights, read our Privacy Policy.
I found a bug or have a feature request. Where do I send it?
We'd love to hear it. Email support@atlasfit.app with a description of the issue — screenshots and your device model help us fix bugs faster. Feature requests go straight to the team; beta testers' feedback directly shapes what we build next.

Still need help?

Our team is here for you. Reach out and we'll get back to you within 48 hours.

Email support@atlasfit.app